Code of Fair Practice

Fair Trading

(Retirement Viallages Interim Code)
It is important for you to carefully read and consider the following questions before deciding to enter any Retirement Village. If, after reading through the list, you are uncertain as to any aspects of the Village, or its suitability for you, seek further advice.
    1. Have I fully discussed my decision to enter a retirement Village with my family, friends or adviser?
    2. Can I afford to move into the village I have chosen and meet the current and future ongoing costs of living in this village? What are the financial consequences for me if I wish to move out o the village? Have I sought independent advice from a licensed financial adviser on those matters?
    3. If I am considering moving to a retirement village because the housework, gardening and general maintenance has become too much, have I fully considered other options? For example, obtaining home help or handyperson help, or moving to a smaller unit in the same neighbourhood
    4. If I am considering moving to a retirement Village because I have recently lost my partner, have I given myself enough time to grieve before I make a major lifestyle change
    5. Have I received adequate information about the retirement Village I have chosen? Have I shown the documents to a solicitor? Am I satisfied that I fully understand the contract that I am signing?
    6. Am I comfortable that the lifestyle of the Village (including social activities and religion) will suit me? Have I spoken to any residents of the Village?
    7. Will the Village and my unit be readily accessible if I become disabled and need a wheelchair or walking aid? What alternatives do I have if I am no longer able to live alone?
    8. Does the Village provide personal care or nursing care, an emergency call system and other facilities specially designed for elderly? Do these meet my present and likely future needs?
    9. Have I looked at a number of Villages to compare the facilities (e.g recreational, transport, gardens etc.) and financial arrangements?
    10. Is the Village I have chosen accessible to my friends and family?
    11. Can I take my own furniture to the Village and, if so, will it be suitable?
    12. Before I sign the contract, have I received and considered all the information required to be given to me under the Fair Trading (Retirement Villages Interim Code) Regulations 2014 and the Retirement Villages Act 1992?.